CANCELATION, REFUNDS & RETURNS POLICY

Hi there! We hope you love your custom gear as much as we love creating it! At Tada Threads, we're committed to exceptional quality and service. Because every item is made just for you, please review this policy carefully before ordering.

All Sales Are Final

Due to the custom nature of our embroidery, digitizing, and apparel printing:
✔ All personalized orders are final sale – no returns or exchanges.
✔ Why? Each piece is crafted uniquely for you and can't be resold.

Our Mistake? We'll Make It Right!

If there's an error we caused (wrong design, misprint, or defects):
✅ Contact us within 7 days of delivery at [order.tadathreads@gmail.com].
✅ Include photos + Name + Email + Date of Purchase
✅ We will remake or correct your item at no cost!

Note:

Requests after 7 days cannot be accepted.
Items must be unworn/unused, in original packaging.
Rush Fee may be applicable

Cancellation Policy

Before Production Starts:

Cancellations accepted but incur a 15% restocking fee (plus any fees we've already paid for materials/setup).

After Production Begins:

No cancellations allowed for:
- Customized items (embroidered/printed).
- Wholesale/special orders.

How to Submit an Issue

Email us at [order.tadathreads@gmail.com] with:
📌 Subject line: "Return Request: Name of the Order"
📌 Details + photos of the issue.

We'll review within 7 business days and guide you through next steps!